Terms of use

1. About these terms

1.1. These terms govern the use of hajazna.online (the “Site”) and the services offered on it. By browsing or using the Site you agree to them. If you do not agree, please do not use the Site.

1.2. Headings are for convenience only. Singular includes plural and every gender, and “person” includes companies and organizations.

1.3. To open an organizer account you must be 18 or older and legally able to enter into an agreement.

2. What Hajazna is

2.1. Hajazna is a guide to cultural and entertainment events in Arabic. The purpose of the Site is to tell the public about events and to send buyers to the official seller. For each event we show public facts: name, date, venue, starting price and links to official sellers.

2.2. We do not sell tickets and do not take payments. The “Buy tickets” button takes you to the official seller or the venue, and the purchase is made there under that seller’s terms. Hajazna is not a party to that purchase, and any issue with tickets, prices, fees, refunds or the event itself is between you and the seller or the organizer.

3. Accuracy of information

3.1. Event details are taken from official pages and checked regularly, but organizers and sellers may change dates, times, venues, prices and availability at any time.

3.2. Prices shown are “starting from” and may not include the seller’s fees. Prices are shown in shekels. For events abroad, the original amount and currency appear below, converted at a recent exchange rate, so the amount you pay may differ slightly.

3.3. All content on the Site, including dates, times, venues, prices, availability, performers and images, is general information only. It must be verified on the official seller’s or organizer’s site before buying or travelling. If there is any difference, the official site prevails.

3.4. We are not liable for changes made by third parties or for decisions made in reliance on information that was not verified on the official site or was later changed.

3.5. Found a mistake or a broken link? Report it through the form on the contact page and we will check it.

4. Buying tickets

4.1. Tickets are bought only on the seller’s or the venue’s site. Payment, fees, delivery of tickets, cancellations and refunds are handled by the seller under its own terms.

4.2. If we offer booking through the Site in the future, we will publish its terms on the Site before it starts.

5. Organizer accounts

5.1. Only registered organizers whose identity and organization we have verified may list events. We may ask for documents for verification, and we may approve, reject or suspend an account at our discretion.

5.2. The organizer confirms that every event submitted is real and accurate, and that it holds the rights to the information, images and links it submits.

5.3. We may edit, reject or remove any listing at our discretion, including one that is political, offensive, misleading or unlawful.

5.4. The organizer is responsible for keeping its password secret and for all activity on its account.

6. Acceptable use

6.1. Using the Site unlawfully, interfering with it, or loading its servers in a way that disrupts other visitors is not allowed.

6.2. Automated copying of the content (scraping), submitting false or misleading information, and impersonating another person or organization are not allowed.

7. Content and intellectual property

7.1. The Site’s design, text, logo and arrangement of information belong to Hajazna.

7.2. Event posters and images belong to their owners. They are shown only to identify the event, as part of the Site’s purpose of telling the public about it and sending buyers to the official seller. A rights holder who wants an image removed can submit a takedown request through the takedown page.

7.3. Some general photos on the Site come from Pexels and are used under its licence.

8. Attending events

8.1. Attending an event is at your own risk. Entry rules, age limits and conduct at the venue are set by the organizer and the venue.

8.2. We are not liable for refusal of entry, for loss or damage at the event or on the way to it, or for cancellation or postponement for reasons beyond our control, such as weather, strikes, decisions of the authorities or of the organizer, or a state of emergency.

9. Limitation of liability

9.1. To the extent permitted by law, we are not liable for indirect or consequential damages, including loss of profit or data, arising from use of the Site or reliance on its content.

9.2. You will indemnify us for any damage or expense caused by your breach of these terms.

10. Links to other sites

The Site links to sellers’ and venues’ sites. Their content, terms and privacy policies are theirs, and we are not responsible for them.

11. Changes and stopping the service

We may change the Site, its services and these terms at any time. A material change will be announced on the Site. Continuing to use the Site after a change means you accept it.

12. Law and jurisdiction

These terms are governed by the laws of the State of Israel, and the competent courts in Jerusalem have exclusive jurisdiction.

13. General

If a provision is found invalid, it will be adjusted to the extent needed and the rest of the terms stay in force. Not exercising a right is not a waiver of it. These terms and the privacy policy are the whole agreement between you and us regarding the Site.

14. Language

These terms are available in Arabic and English. If they differ, the Arabic version prevails.